This session explains how to manage customer complaints and how to turn customer service into a marketing advantage. Read more
This online workshop provides a self-assessment and different approaches your company can use in understanding and responding to market changes. Read more
For small businesses, one late-paying customer could mean the difference between success and failure. Not only are late payments a big problem for small business, but the problem is getting worse.
Attend this webinar to learn how to build and grow relationships through effective communication methods of video, text and email. Read more
There's a new look to today's business world: Multicultural, savvy and often female. Watch this webinar and get insights about how to best attract diverse audiences to your... Read more