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Nextgen Retail- Integrating On and Offline for the Perfect Customer Experience
Recorded Webinar
Duration: 1 Hour Language: English View webinar Viewing this webinar requires some basic information. This data is only used within SCORE and will not be distributed to any third parties.
About the event

The new retail model requires a successful integration of the digital and physical worlds. Regardless of your tech skills or know-how, you can learn to take your retail business to the next level.

In this session, Angel Cicerone, President of Tenant Mentorship, will take you through easy-to-implement omni-channel ideas that provide a frictionless and perfect experience for today’s customer.

We’ll cover:

  • Selling online vs. marketing online – which is right for you?
  • Easy omni-channel hacks
  • Embracing technology
  • The importance of data
  • Putting the welcome mat out on your digital doorways

Download the webinar transcript.

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About the presenters
Angel Cicerone
Angel has created a unique platform to assist locally-owned retailers create thriving businesses. Her company, Tenant Mentorship, works with small retail and restaurant owners on behalf of the country’s largest landlords to help launch, grow and save small business and enjoys an unprecedented success rate.
Read Angel's full bio
9 Secrets for Retail Success
This webinar will explain the steps for retail success, including how to build customer loyalty, manage inventory and the benefits of empowering your staff.
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712 H St NE PMB 98848
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Washington, DC 20002
1-800-634-0245

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Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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